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Help CenterFAQ

Accounts and sign-in

Signing in, passwords, and who can see what.

FAQ1 min read

I'm on the staff. Should I sign up?

No. Your account already exists. Your first sign-in goes through Forgot password: see Your first sign-in.

Sign-up says my email already has an account.

Sign in instead, or reset the password from the sign-in page with Forgot password.

My code hasn't arrived.

It comes from no-reply@verificationemail.com, so check spam. A code expires after a while; if yours has, the form asks for a fresh one.

What does a password need?

8 or more characters, with an uppercase letter, a lowercase letter, a number and a symbol.

It says "Too many tries."

Wait a minute and try again.

Can I sign in with Google?

No. Sign-in is your email and a password.

How long do I stay signed in?

Up to 30 days in the same browser. After that, or after Log out, sign in again.

How do I sign out?

The account menu at the foot of the sidebar, then Log out.

Do my settings save?

Not yet. Settings lays out every option, and a change lasts until you leave the page.

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Contents

  • I'm on the staff. Should I sign up?
  • Sign-up says my email already has an account.
  • My code hasn't arrived.
  • What does a password need?
  • It says "Too many tries."
  • Can I sign in with Google?
  • How long do I stay signed in?
  • How do I sign out?
  • Do my settings save?